PRIVACY POLICY

 

IMPORTANT INFORMATION

ON HOW WE COLLECT, USE AND STORE INFORMATION ABOUT YOU

 

 

Date last updated: 2021-05-01

HOW SHOULD I READ THIS PRIVACY POLICY?

 

At Packethub S.A. (referred to by “we” “us” or “our”) we care about protection of your information. This Privacy Policy (the “Policy”) will answer the most important questions on how we collect, use, disclose, store, etc. personal information related to identifiable individuals (the “information”). This is important to you, thus, please read this Policy carefully. This Policy may be amended from time to time. Please visit this website for the latest version of the Policy.

 

WHY AND WHICH INFORMATION DO YOU COLLECT ABOUT ME?

 

We collect and use the information for the following purposes:

 

(i) to contact you as our prospective or existing customer and offer you our services (categories of information: business-related information such as your name, surname, job title, name of a company you represent, your position, contact e-mail address, contact telephone number, communication with you, other information you provide us with);

 

(ii) to conclude a service agreement with you if you wish to do so (categories of information: business-related information: your name, surname, signature, job title, name of the company you represent, your position, contact e-mail address, contact telephone number, communication with you, agreements concluded with you, other information you provide us with);

 

(iii) to handle your inquiry in case you submitted one (categories of information: business-related information: your name, surname, contact e-mail address, name of the company you represent, content and date of your inquiry, reply to your inquiry, other communications with you, other information you provide us with);

 

(iv) to fulfil accounting and legal requirements and, if the need to do so arises, engage in legal proceedings related to you or the company you represent (categories of information: all of the above-mentioned information, invoices, payment information, services provided, accounting and legal case files, legal documents, other information sent to you or provided by you, procedural documents, court orders, rulings, decisions); and

 

(v) to facilitate your use of our website, secure and improve the website, and to serve you relevant content, including advertisements, on our website and other websites (categories of information: identifiers such as your IP address and other unique identifiers such as cookies; and internet or other electronic network activity information, such as information about your interactions with our website).

 

You are required to provide us with the above-mentioned information that is necessary to conclude a service agreement with you (for purposes set forth in part (ii) above) and to fulfil accounting and legal requirements (for purposes set forth in part (iv) above). You are not legally obliged to provide us with your information under statutory requirement in the first place. However, in case you do not provide us with this information, we will not be able to provide our services to you.

 

WHY ARE YOU ALLOWED TO COLLECT MY INFORMATION?

 

We collect the information only for the purposes described in this Policy above and where at least one of the following is present:

 

(i)  the information is required for the performance of a contract (for example, to conclude a service agreement with you. This is applicable to the information described under part (ii) of the section “WHY AND WHICH INFORMATION DO YOU COLLECT ABOUT ME?” above);

 

(ii) we are required to use your information by law (for example, to fulfil accounting and legal requirements applicable to us. This is applicable to the information described under part (iv) of the section “WHY AND WHICH INFORMATION DO YOU COLLECT ABOUT ME?”); or

 

(iii) we or third parties have a legitimate interest to use your information (for example, if the need to do so arises, to engage in legal proceedings related to you or the company you represent. This is applicable to the information described under parts (i), (iv) and (v) of the section “WHY AND WHICH INFORMATION DO YOU COLLECT ABOUT ME?” above).

 

WHERE DO YOU GET MY INFORMATION FROM?

 

We collect all of the information described under the section “WHY AND WHICH INFORMATION DO YOU COLLECT ABOUT ME?” from yourself.

 

HOW LONG DO YOU USE OR KEEP THE INFORMATION?

 

Your information will be retained only for so long as reasonably necessary for the purposes set out above, considering criteria such as applicable rules on statute of limitations, legal requirements and the duration of your use of our website and our services, but no longer than 10 years after the end our business relationship.

 

DO YOU SHARE INFORMATION ABOUT ME?

 

Only where permitted by applicable laws and for the purposes listed in this Policy we share, to the extent necessary, the information with:

 

(i) companies that belong in the same company group;

 

(ii) our business partners that provide IT, infrastructure, servers, marketing, customer support, accounting, legal, agency, and other services to us;

 

(iii) notaries, bailiffs, auditors, courts, law enforcement institutions, tax, regulatory and other public authorities only in cases where we are required, by way of a statutory provision or a binding legal order, to provide the information to such authorities; and

 

(vi) potential or actual acquirers of our business or its part or their authorized consultants or representatives.

 

When it is permitted by law and is required for the reasons as set forth in this Policy, we may disclose the information to the recipients set out above when the high standards and safeguards of data protection are maintained, or data transfers are governed by strict personally identifiable information usage agreements with us.

 

DO YOU TRANSFER INFORMATION TO OTHER COUNTRIES?

 

We may transfer information that we collect about you and your represented entity, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. In case we will transfer your personal information to such territories, we will take all the necessary and measures indicated in the legal acts to ensure that your privacy will remain properly secured.

WHAT CAN I DO ABOUT MY INFORMATION AT YOUR COMPANY?

 

Subject to conditions and limitations established by applicable law, you may have a right (i) to receive a confirmation as to whether we collect the information related to you and to request access to that information; (ii) to correct inaccurate or incorrect information, or to supplement it when it is incomplete; (iii) to delete the information we have about you in cases where our processing of it is not compliant with applicable laws; (iv) to restrict the use of your information where you challenge the accuracy of the information, object to the use of the information or need your information for legal purposes; (v) to object to the use of the information; (vi) to request your information in a structured, commonly used and machine-readable format; (vii) not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you; (viii) to revoke any consent given to us regarding the use of your information; (ix) to file a complaint with supervisory authorities.

 

WHOM MAY I CONTACT IN ORDER TO GET HELP REGARDING PROTECTION OF MY DATA?

 

If you would like to exercise your rights described above, please contact us via e-mail at info@packethub.net.

 

DO YOU COLLECT THE INFORMATION ABOUT MINORS?

 

We do not knowingly collect the information of minors under 18 years of age. By using the website and/or our services, the user asserts they are not under 18 years of age. If you are under 18 years of age, please do not use our website and/or services and do not submit any information through our websites or services without parents’ permission. If we become aware that we have inadvertently received information of minors under 18 years of age, we will delete such information from our records.

 

HOW CAN I MANAGE MY COOKIE CHOICES?

 

We use cookies and similar files on our website. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. If you adjust your cookie settings this will also affect other websites you visit.

 

To find out how to manage cookies in your browser, click on one of the links below depending on which internet browser do you use:

 

At this time, our website does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do-not-track’ instructions.

 

THIRD-PARTY LINKS

 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

 

Our website may include social media features and widgets. These features may collect your Internet protocol address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Please note that your interactions with these features are governed by privacy statements of the companies that provide them.

 

CHANGES TO THIS POLICY

 

We may update our Policy from time to time. The up-to-date version of Policy is always available on our website with the effective date of last changes made to it. Your continued use of our services expresses your familiarisation with this Policy and any amendments thereto.

 

HOW CAN I GET MORE INFORMATION?

 

If you have questions, comments or complaints about how we collect, use and store information about you, we are ready to assist you. If you need help related to the above issues, please contact us via e-mail at info@packethub.net.